1C: Customer Relationship Management / CRM

The software is made to make it easier for the organization's various departments to do their jobs.

A CRM system with analytical capabilities contains tools for project and process management as well as their connection with internal corporate systems.

The software offers the following procedures and is made for businesses in any sector:

• Managing the customer base (maintaining the characteristics of each customer)
• Customer relations administration (recording of contact history, registration of customer needs)
• Work control and planning (system of reminders and tasks)
• Stages for managing sales
• Management of marketing (customer segmentation, evaluation of the effectiveness of advertising and marketing campaigns)
• Integration of email (assistant to enter new customers, search for multiple registered customers, group processing of customers).